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Organization Name: Amazon Development Centre (India) Pvt Ltd

Job Category: Software Support Engineer

Job Location: Chennai

Educational Qualification:  BE/ B.Tech in Computer Science Engineering

Vacancies: Various

Eligibility:  BE/ B.Tech in Computer Science Engineering

Age Limit: NIL

Year Of Passing: Any Batches

Job Role Full Name: Software Support Engineer

Apply Mode: Online Application

Job Description

1) Provide first level of support for tickets filed in Audible

2) Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.

3) Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.

4) Read and understand complex application code and make code fixes to resolve support issues

5) Software deployment support in staging and production environments.

6) Develop tools to aid operations and maintenance.

7) System and Support status reporting.

Ownership of one or more Digital products or components.

8) Customer notification and workflow co-ordination and follow-up to maintain service level agreements.

9) Work with Seattle & Audible engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.

Last Date: Not Disclosed

Experience: 2 Years

Salary Details: best in Industry

Selection Process: Direct Interview

Application Fee: NIL

Exam Details: Updated soon

About The Company:, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. 

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How to Apply ?

1) Official Job Notification Link: Click Here 

2) Official Company Website: Click Here 

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